Placing order

For credit you need to open a trade account. For a Trade Account the minimum monthly spend needs to be £500. We only accept Cash / Card transactions from cash sale customers at our trade collection point over the value of £25 + vat. To open a trade account click here complete our online form.
We expect our products & services to meet your expectations and we will take necessary steps to ensure this. In the unusual circumstance a product needs to be returned to us, a member of our sales team must be consulted before the goods are returned for credit. Goods must be returned in original packaging and in a resalable condition. A handling charge may apply if goods were correctly supplied in the first instance. No special-order items or non-standard parts will be accepted for return or credit.
An order can be placed either by email to [email protected] or via telephone. Call us on 028 9084 2373 for one of our team to help you with your order.
All orders over £100 are carriage paid. Orders under this value will incurr a carriage charge of £4.95 within N. Ireland. For deliveries to S. Ireland and UK contact one of our team for costs.
Download a New Account Form and email to [email protected] or click here to register for an account online.
All our prices are + VAT @ the standard rate of 20%
*Minimum Card sales £25 + vat (postage may be applicable, please check at time of ordering)

Delivery

Your order can be collected from our Trade Collection Point any time Monday to Thursday 7am until 4.30pm, Friday is 7am until 4pm.
All deliveries outside of Greater Belfast are despatched vis courier. All orders received before 3pm will be despatched for delivery next day to N. Ireland & S. Ireland. UK Mainland deliveries to ensure next day delivery need to be received by 12pm

Payment

We accept Mastercard, Visa and Maestro card payments. We do not accept American Express.
We accept payment by electronic transfer. We accept Sterling or Euro, please contact our accounts department for details [email protected]
Payment terms are 30 days EOM for customers with a Trade Account. A copy of our terms and conditions can be viewed here.
Contact a member of our sales team at [email protected] who will respond with a quotation.

General

The Trade Collection Point is open Monday to Thursday 7am until 4.30pm. The Office is open until 5pm. The Trade Collection Point on Friday is open 7am until 4pm. The Office is open until 4.30pm.
Our terms and conditions of sale can be viewed on the following link: Terms & Conditions.